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When All Else Fails... File a Formal COmplaint

We believe access through education is the key to breaking down barriers.  


When these efforts fail, submiting a complaint with an administrative agency that has enforcement power is a next step prior to filing a personal lawsuit.


Each agency has its own process.  


logo green dog ,branch , and human toes  under logo is written Service Dog Alliance of Florida

Federal Agencies

Department of Justice - DOJ

DOJ enforces Title II - State and Local Government and Title  III - Public Accommodations of the Americans with Disabilities Act (ADA) .   They may take action against organizations or individuals who violate a disabled person's rights to equal access to programs, goods and services.  A complaint must be filed within 180 days of the alleged ADA violation.

Report a violation to the DOJ

Equal Employment Opportunity Commission - EEOC

EEOC enforces Title I - Employment of the Americans with Disabilities Act (ADA)  They may take action against private employers, state and local governments, employment agencies, and labor unions with 15 or more employees.  A complaint must be filed within 180 days of the alleged ADA violation.


Unlike Title II and III of the ADA, Title I does not specifically mention service animals.  Employees must ask for a reasonable accommodation and participate in the interactive process before bringing the service animal.

FIle a charge with the EEOC

Housing & Urban Development-HUd

 HUD enforces civil rights law.  They may take action against organizations or individuals who violate a disabled person's civil rights when  buying or renting a home or apartment, seeking housing help,  getting a mortgage, or engaging in other housing-related activities.  A complaint must be filed within one year of the last date of the alleged FHA violation.


HUD FOrm 903 Online Complaint

Department of transportation - DOT

 DOT enforces the Air Carrier Access Act - ACAA.  They may take action on discriminaiton against organizations or individuals who violate a disabled person's civil rights who operate U.S. airlines flights within the U.S. and foreign airlines who operate flights to or from the United States.  A complaint must be filed within 180 days of the alleged FHA violation.


Accessibility of Airline Service Complaint

State Agencies

Florida Commission on Human Relations

 The Commission enforces Florida civil rights laws.  They may take action on discrimination in employment, housing and some places of public accommodation.   A complaint must be filed within 365 of the alleged violation.



File A Civil Rights Inquiry

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